Terms of Service
Service terms, product scope, billing policies, and client responsibilities.
Last updated: October 13, 2026Please also review our Privacy Policy.
Service Agreement
This is a month-to-month service agreement with no long-term contract. Either party may cancel at any time; cancellation takes effect at the end of the current billing cycle, and no partial-month refunds are issued. Service begins once the first invoice is paid — work will not start before payment is received. Your subscription renews automatically each month until you cancel, as described in Billing & Payment below.
Products & Scope of Service
Full AEO Management $599/month
AEOHelp manages the client's core local and AI visibility signals as one ongoing service:
- Google Business Profile setup, optimization, and ongoing management.
- Business information management across applicable major directories and listing sites.
- Review monitoring and done-for-you responses across supported platforms.
- Weekly AI-generated Google posts and Q&A optimization.
- Ongoing visibility monitoring across major AI recommendation tools.
- A weekly report summarizing completed work.
Billing & Payment
Automatic monthly billing. Our services are billed monthly, in advance, as a recurring subscription. By paying your first invoice and saving a payment method, you authorize My Business Tools LLC, doing business as AEOHelp.com, to automatically charge that payment method each month for your subscription fee, plus any applicable taxes, until you cancel.
How it works:
- Your first payment starts your subscription and your billing date.
- Your saved card or bank account is charged automatically on the same date each month.
- We email you a reminder 3 days before each automatic charge, showing the amount and the date.
- A receipt is emailed to you after each successful charge.
- Payments are processed securely by Stripe. AEOHelp never sees or stores your full card or bank account number.
Price changes. If your monthly price ever changes, we will email you at least 30 days before the new price takes effect. You may cancel before then.
How to cancel. You can cancel at any time by emailing support@aeohelp.com. To avoid the next charge, cancel before your next billing date. Cancellation takes effect at the end of your current billing cycle, and no further charges will be made. We do not issue refunds for partial months.
Failed payments. If an automatic charge fails, we will notify you by email and you will have a 3-day grace period to update your payment method. This grace period can only be extended if you request it and receive approval from us both verbally and in writing by email. If payment is not received, services may be paused until your account is current.
Updating your payment method. To update your card or bank account, email support@aeohelp.com and we will send you a secure Stripe link.
Ownership
The client retains full ownership of their business listings, profiles, and reviews at all times. AEOHelp acts only as a manager of that information on the client's behalf and does not claim ownership over any client business asset.
Client Responsibilities
The client must provide accurate business information and grant necessary access (such as Google Business Profile login or admin access) for AEOHelp to perform the contracted services.
Limitation of Liability
AEOHelp is not responsible for third-party platform changes (such as Google policy or algorithm updates) that affect visibility or rankings outside of AEOHelp's control.